SHACMAN CARE
Customized Service
- Optimal service solutions for vehicle operating conditions
- Round-the-clock on-site services
- 150+ service engineers stationed overseas
- Pre-deployment of spare parts
- 1st Care immediate response
All-round Support
- Pre-sales: Operating condition research
- Product customization solutions
- In-sales: Departure & port inspection, PDI
- After-sales: Global service network
- Customized training & regular follow-up
Remote Services
- 24/7 online expert consultation
- SHACMAN Link: Vehicle positioning & monitoring
- Fuel consumption statistics
- Remote vehicle locking & anomaly alarms
- Intelligent spare parts analysis
- Quality big data improvements
Extra Value
- Emergency response team
- Free technical support & consultation
- Vehicle inspection services
- Self-operated spare parts warehouse
- Excess reserve of spare parts
- Used vehicle business support